Badly behaved apps

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Tuesday, June 26. 2007

There is a new blog reading service called Illumio that is extremely badly behaved. Their service is hitting this blog three times a second on average and has used over FOUR GIG of my bandwidth this month pulling RSS feeds.

I'm not amused. If this continues, I'll have to block their ip.

I've sent an email to their support address but perhaps a rant here will make it back to them first. It appears that they starting hitting the blog last month but it's only this month that they've used enough of my bandwidth that I'm starting to get warnings from my ISP.

UPDATE: The CEO of Illumio has personally contacted me to apologize for this and to tell me they're working to fix the issue. This makes me feel quite a bit more positive about their company. I'm still annoyed by the fact that it happened at all but this is clearly a mistake that they're trying to fix. I'll give them points for that.

UPDATE 2: The issue is fixed and I'm impressed by how rapidly and professionally the problem was dealt with.

Posted by Mike Bowler in Technology at 10:35

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Hi Mike,

It was my copy of Illumio that was hammering on you. David Gilmour gave me a quick call, I deleted your feed, and passed him my log files to help them fix the bug. Hope it wasn't too much of an inconvenience!

A

#1 Alec Saunders (http://saunderslog.com) on Jun 26 2007, 14:18 Reply

Hi Alec,

It hadn't affected the site as far as I can tell. It just racked up my bandwidth and caused my ISP to send me a "You're over your limit" warning. I would have preferred a "You're getting close to your limit" warning first but that's something I'll have to talk to my ISP about.

I'm glad it's stopped in any case. Thanks for the info.

Mike

#2 Mike Bowler (http://www.sphericalimprovement.com/blogs/mbowler) on Jun 26 2007, 14:25 Reply

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Email: mbowler
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I'm a distributor for Send Out Cards, which is a phenomenal way for businesses to improve customer retention and increase profits. It's also a great way for individuals to create an extra source of revenue. I use it both ways and can't recommend it highly enough.
I'm the founder of Gargoyle Software Inc, a Canadian company focused on improving the software development process. We offer consulting around Agile methodologies such as Scrum and Extreme Programming (XP) and technologies such as Ruby on Rails and Java.
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